GenePattern coverage and support Dec 22, 2016 - Jan 2, 2017

Posted on Wednesday, December 21, 2016 at 01:34PM by Barbara Hill

From December 22, 2016 through January 3, 2017, the GenePattern team will be out of office for an extended holiday closing. During this time, the GenePattern servers and repositories will remain up and fully functional. We will be monitoring this and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

  • GenePattern staff will not be reachable by phone or responding to email. This includes our help system, Twitter, and Facebook.
  • Emails (including help tickets) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 4, 2016.

If you have any questions, please feel free to contact us.

Best Wishes,

-The GenePattern Team

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