GenePattern Team Blog

Known Issues with Broad-hosted GenePattern Servers - UPDATED

Posted on Friday, August 25, 2017 at 12:48PM by GenePattern Team

UPDATE 4:00PM EDT, Aug 25, 2017

Both the public server and the internal server are back online, and users can successfully run jobs and login to the GenePattern Notebook Repository.

We are continuing to monitor the situation and there may be a few more, brief, periods of downtime as we continue to improve the performance of the servers. 

We recommend holding off on any big data pipelines or batch jobs until Monday.

If you have a failed job, which has a tag and/or comments which indicate a system error (see below), this means that the job was unrecoverable when the server was restarted. 

We apologize again for any inconvenience.
















The Broad Hosted GenePattern Servers, which are located at the following URLs: (public) (internal to Broad)

are both currently experiencing performance issues which have made...

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Scheduled Maintenance Downtime - Saturday, July 22, 2017

Posted on Friday, July 21, 2017 at 12:17PM by GenePattern Team

GenePattern servers hosted at the Broad Institute will be offline on Saturday, July 22nd, due to planned Broad IT system maintenance.

Affected servers are:

Please note that files loaded from the Broad Institute, and this website will also be unavailable for at least a portion of Saturday, as those files systems will also be down for maintenance. This means that some drop down menus may not display properly and example data on our website and in our documentation may not be available.

We apologize for any inconvenience this may cause, and invite you to contact us with any questions or concerns you may have.


-The GenePattern Team


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End of support for GISTICPreprocess

Posted on Thursday, July 06, 2017 at 03:47PM by GenePattern Team

Due to the end of support for GISTICPreprocess by the authors, we have had to end support for the GISTICPreprocess module in GenePattern. This means GISTICPreprocess is no longer installed on any of our servers and is no longer available from any of our repositories.

Please contact us if you have any questions.

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