Hello GATK users,

As you know, we have been trying for the past few months to beef up support and improve documentation. This is a long game and although we'd like to think we've made some progress, there still remains a lot to be done.

One thing we're doing right now is developing teaching materials for the upcoming workshop. Even though that will only serve a portion of our user community directly, the materials will be a useful addition to the online documentation. We've also got some new documents in preparation that should help with parallelization options, as well as some frequently asked questions on a range of subjects, illustrations to clarify workflows, and a lot of updates and link fixes for the older doc articles.

All of this takes time to develop, and unfortunately, responding to questions on the forum takes time away from that.

So we're appealing to everyone of you to help us by helping others. There's a whole subset of "beginner" questions that any intermediate user could easily answer. It would be a big help if you folks could jump in and answer those questions for us whenever you can. Some of you are already doing it, and we're really thankful, because it takes some of our support burden away and frees up time for us to work on the materials that can benefit many people at once. So we'd love to see more people help in this way, and to be able to move more questions to the "Ask the Community" section (which currently houses mostly the "weird datasets" questions that we honestly don't know how to answer).

We'd be happy to consider an incentive system, by the way. We can't really offer money or anything like that, but if there's any intangible form of reward that would motivate you (leaderboards? gold stars? "expert support" coupons? big smiles and karma points?), let us know!

To anyone who's worried about the quality of community-sourced answers: we're always going to monitor every discussion, so rest assured that there won't be any decrease on quality. Who knows, there may even be an increase! ;-)

Thank you!


Comment on this article in the forum



- Recent posts


- Upcoming events

See Events calendar for full list and dates


- Recent events

See Events calendar for full list and dates



- Follow us on Twitter

GATK Dev Team

@gatk_dev

#GATK HaplotypeCaller paper on biorxiv https://t.co/fISg0KM12f #BetterLateThanNever
17 Nov 17
Thanks again for inviting us to @marshallu, we had a great time and enjoyed the very active group of participants! https://t.co/8ymsXvXDhQ
13 Nov 17
@geoffjentry It's so nice to be able to use proper grammar and spelling... #GrammarPolice
9 Nov 17
We have 100 prizes to give to survey respondents and ~150 responses so far, which means that if you fill in the sur… https://t.co/Ct3KikbGhv
9 Nov 17
Win $50 Amazon gift card or up to $500 FireCloud credit by answering this survey on #GATK and comput needs https://t.co/vy3gfxwsBh
3 Nov 17

- Our favorite tweets from others

This amazing genomics toolkit helps researchers find insights that save lives - I know! GATK users - please provide… https://t.co/gdY4FDPX8K
2 Nov 17
using GATK to identify SNPs while handing out candy... Happy Halloween! @broadinstitute @gatk_dev #bioinformatics #researchisfun #Halloween
31 Oct 17
Although it made me cry sometimes, I owe them a lot and love them much more. https://t.co/vUj0cBllgn
16 Oct 17
Round of applause at #BOSC2017 for GATK4 being open sourced. https://t.co/WRhTeKtKTX
23 Jul 17
Round of applause for @Katewanders - Broad Institute will open source data science tools from now on https://t.co/CvLhwgBQUK #BOSC2017
23 Jul 17
See more of our favorite tweets...